Vestfold Hall puts an AI support agent on your Shopify storefront. It answers what it knows from your own catalogue, and hands you the ones that need a person — with the shopper's name, their question, and a draft reply already waiting.
Install on the Shopify App Store
Free plan available. Installs in minutes.
It reads your products, policies and blog posts, so replies match what you actually sell.
Storefront chats and support emails land in the same place inside your Shopify admin.
Your shop name, your colour, your sign-off — every message that reaches a customer.
Flip yourself available and take over a conversation the moment a shopper asks for a person.
vestfoldsupport.com is the address Vestfold Hall uses to carry support email on behalf of the shops that use it.
If you received a message from an address ending in @vestfoldsupport.com,
it came from the shop you contacted. Each shop gets its own address here so your reply gets back
to the right people. Shop owners can also send from their own domain instead.
We only send a reply to someone who wrote to a shop first, or a notification to the shop owner. No marketing goes out from this domain, and we don't sell or share addresses. If a message looked wrong, tell us at support@vestfoldhall.com and a person will read it.